1. Managing Orders

Once you have created your profile and your account is active, you will start receiving task requests. Accept tasks that align with your expertise and availability. Communicate promptly with task owners to ensure all requirements are clear before starting the task.

If you need to cancel or reschedule a task, make sure to inform the task owner with sufficient notice to maintain good ratings and reviews.

1. Handling Returns & Refunds

In the event that a task needs to be revisited or refunded, both the service provider and the task owner should discuss the issue to find a resolution. Always maintain professionalism and be transparent about your work process.

Refunds are processed based on the platform’s terms, and service providers must comply with these terms to ensure fair resolutions for all parties.

1. COVID-19 Safety Measures

In response to the ongoing pandemic, we encourage service providers to follow all local government safety guidelines, including wearing masks, maintaining social distance, and using hand sanitizers.

Your safety and the safety of the task owner are our priority. Stay informed about the latest health and safety guidelines to ensure a smooth task completion process.

1. Additional Information

As a service provider, you are encouraged to continue building your skillset and update your profile regularly. The more tasks you complete successfully, the higher your chances of receiving more opportunities.