2. Data Collection and Use

2.1 Information We Collect

We collect the following types of information:

• Personal Information:
  • Name and contact details
  • Login credentials
  • Payment information
  • Profile information
• Usage Information:
  • Device and browser information
  • IP address and location data
  • Usage patterns and preferences
  • Communication history

2.2 How We Use Your Information

We use your information for:

• Providing and improving our services
• Processing payments and transactions
• Communicating with you about our services
• Protecting against fraud and abuse
• Complying with legal obligations

3. Cookies and Tracking Technologies

3.1 Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Help us understand platform usage
• Advertising Cookies: Deliver relevant advertisements

3.2 Cookie Management

You can manage your cookie preferences through:

• Browser settings
• Our cookie preference center
• Third-party opt-out tools

4. Data Security and Protection

4.1 Security Measures

We implement comprehensive security measures including:

• End-to-end encryption for sensitive data
• Regular security audits and assessments
• Multi-factor authentication options
• Secure data storage and backup systems

4.2 Data Retention

We retain personal data for:

• The duration of your account activity
• Legal compliance periods
• Legitimate business purposes

4.3 Data Breach Procedures

In the event of a data breach, we will:

• Notify affected users promptly
• Investigate and remediate the breach
• Implement additional security measures

5. Your Privacy Rights

5.1 Your Rights Include

• Access: Request copies of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Portability: Receive and transfer your data
• Objection: Object to certain data processing

5.2 Exercising Your Rights

To exercise your rights:

• Contact our Privacy Officer at privacy@example.com
• Use our privacy dashboard in account settings
• Submit a written request to our postal address

5.3 Response Timeline

We will respond to your requests within:

• 30 days for standard requests
• Additional 60 days for complex requests